Shipping Policy

Shipping

 

Processing Time: Orders are typically processed within 3–5 business days. During peak times or for large orders, processing may take longer.

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Shipping Method: We ship all domestic orders using Stamps.com via USPS First Class Mail (or USPS Priority for larger orders). You will receive tracking information once your order is shipped.

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Estimated Delivery Time

• 5–10 business days total from the time of purchase (processing + shipping).
   

• Delivery timelines are not guaranteed and may vary based on location or postal delays.
   

Shipping Area: We currently only ship within the United States.

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Lost or Delayed Packages: We are not responsible for lost, stolen, or delayed packages once they have been marked as delivered by USPS. Please contact us at briardesigncompany@gmail.com if you experience issues with delivery, and we will do our best to assist.

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Returns & Exchanges

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Because our products are handmade, all sales are final. We do not accept returns or exchanges unless your item arrives damaged or defective.

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If there is an issue with your order, please contact us within 5 days of delivery at briardesigncompany@gmail.com with your order number and a description/photo of the issue.